Privacy Policy Statement 
Effective as of 25/05/2018


This is the Privacy Policy Statement Hightown Engineering Ltd. Our address is Hightown Industrial Estate, Crow Arch Lane, Ringwood, Hampshire, BH24 1ND.

Hightown Engineering is committed to protecting and respecting your privacy in accordance with the E.U. General Data Protection Regulation and other applicable laws.


1. Information about Hightown Engineering’s Processing of Personal Data

Hightown Engineering Ltd is the data controller of the personal data to which this Privacy Statement applies. Hightown Engineering Ltd processes your personal data based on the following lawful bases: 

a. To Perform a Contract

Hightown Engineering Ltd processes your personal data for the following purposes in order to perform our contractual obligations to you:

  • processing the orders that you place with us for goods and services;
  • processing your payments to us; and
  • notifying you about the status of your purchases.

b. Based on our Legitimate Interests

Hightown Engineering Ltd also processes your personal data based on Hightown Engineering’s legitimate interest in:

  • maintaining a record of customers who have purchased from us for as long as we determine is reasonably necessary to operate our business efficiently by balancing the risks of long-term storage of personal data against the costs of deleting personal data which may be useful for efficiently conducting future business;
  • keeping accurate financial records for accounting and audit purposes; and
  • to comply with our legal and regulatory obligations.

2. Details about Hightown Engineering’s Processing of Personal Data

a. Categories of Personal Data Collected

Hightown Engineering Ltd processes the following categories of personal data:

  • Contact information, including phone number, mailing address, billing address, email address, and job titles;
  • Shipping information for delivery of the products you purchase from us;
  • Billing information (including bank and/or credit card information);
  • Transactional information, including historical data about your purchases from us; and

b. Transfers of Personal Data to Third Parties

Hightown Engineering Ltd may also disclose your personal information to third parties in the following circumstances:

  • we may disclose your personal information to any member of our group (including our subsidiaries, our ultimate holding company and its subsidiaries as defined in section 1159 of the UK Companies Act 2006);
  • to meet any applicable law, regulation, legal process, or enforceable governmental request;
  • to enforce applicable terms of service or terms of sale;
  • to detect, prevent, or otherwise address fraud, security, or technical issues;
  • to protect against harm to the rights, property or safety of Hightown Engineering Ltd, our customers, or the public as required or permitted by law;

c. Data Retention 

With respect to personal data that Hightown Engineering Ltd processes in order to fulfil our contractual obligations and based on our legitimate interests (as described above), Hightown Engineering Ltd will retain such data for as long as necessary to fulfil the purposes of the processing. 

Of course, you may revoke your consent at any time by notifying us at

3. Your Rights

Under the GDPR, you have the following rights with respect to your personal data which Hightown Engineering Ltd processes:

  • The right to access your personal data;
  • The right rectify your personal data where it is incorrect or incomplete;
  • The right to erase your data if certain grounds are met;
  • The right to restrict or suspend our processing of your personal data;
  • The right to complain to a supervisory authority about our processing of your personal data;
  • The right to data portability;
  • The right to withdraw the consent you have previously given to our processing of your personal data; and
  • The right to object to our processing of your personal data for direct marketing purposes.

If you refuse to provide us with personal data comprising your contact information, shipping information, and/or billing information, we may refuse to do business with you because we will not be able to fulfil our contractual obligations to you in connection with your purchase of products from us.

4. Contact Information

If you want to exercise any of your legal rights, or if you have any questions about Hightown Engineering's processing of your personal data, you may contact us by emailing us at or by telephone at 01425 478941.